Get Help Now
You do not have to figure everything out by yourself — and you do not have to be “at your worst” to ask for help.
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Emergency
Call 911 if someone is experiencing a life-threatening medical emergency, is in immediate danger, or needs emergency police, fire, or ambulance assistance.
Crisis Support
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988 — Suicide Crisis Helpline
Free, confidential support anywhere in Canada, 24/7.
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Kids Help Phone
Support for young people. Phone and text available 24/7.
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Hope for Wellness Helpline
Immediate, culturally competent support for Indigenous Peoples across Canada; English and French, with Cree, Ojibway, and Inuktitut by request when available. 24/7.
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Sault Area Hospital — Crisis Services
24-hour telephone crisis support in Sault Ste. Marie and Algoma, and can connect you with appropriate services. In-person crisis support is available through Sault Area Hospital.
Emergency Housing & Shelters
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Low-Barrier Men’s Shelter
721 Wellington St. E., Sault Ste. Marie
For men 18+. Operates overnight during weekdays and 24 hours on weekends.
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Lotus House
235 Wellington St. W.
Emergency shelter for women, youth, and families experiencing homelessness or a housing crisis. Listed as operating 24/7.
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Women in Crisis Algoma
23 Oakland Ave.
Shelter and support for women and children experiencing domestic abuse. Listed as 24/7.
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Nimkii-Naabkawagan Family Crisis Shelter
Emergency shelter and crisis support for women and children experiencing domestic abuse.
Mental Health & Addiction
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CMHA Algoma
386 Queen St. E.
Mental-health and addiction services and referrals to community supports.
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HART Hub — Homelessness and Addiction Recovery Treatment Hub
721 Wellington St. E., 2nd Floor
Mental health, addictions, and case management services plus shelter and transitional beds. Mon–Fri 7:00 a.m.–8:30 p.m.; Sat 10:00 a.m.–5:30 p.m.
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Community Wellness Bus — CMHA Algoma
Mobile outreach throughout Sault Ste. Marie, including basic health services, harm-reduction supplies, peer support, and referrals.
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NORS — National Overdose Response Service
An online safe-consumption service for people who use drugs. An operator can stay on the line while drugs are used and monitor for overdose; if an overdose occurs, the operator can call for help. Free and confidential.
Housing Support
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211 Ontario
Not sure which housing or social-service program you qualify for? Call 211 — they connect you with community services, 24/7 in multiple languages.
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DSSMSSAB — Community Housing & Development
548 Albert St. E., Sault Ste. Marie
Homelessness prevention, social housing, Ontario Works, the Canada-Ontario Housing Benefit, and other housing-related supports.
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Indigenous Friendship Centre — Reaching Home Program
A safe, non-judgmental place to discuss homelessness and housing issues and connect with support.
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Ontario Aboriginal Housing Services
Housing-related support, including assistance for people experiencing or at risk of homelessness.
Food & Basic Needs
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The Salvation Army — Sault Ste. Marie
78 Elgin St.
Food bank, emergency food assistance, and a meal program.
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Community Resource Centre
721 Wellington St. E.
Operates alongside the low-barrier men’s shelter and provides access to community programs and supports.
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St. Vincent Place
Food, clothing, and basic-needs supports.
You can say: “I’m not sure what services I qualify for. I’m in Sault Ste. Marie and I need help with ______.” You don’t need to know the name of the program — tell them what is happening, and let them help identify the right service.
Service details are drawn from our September 2026 community resource directory; please verify details with each provider, as hours and services can change.